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Assistance Needed installing Tracks on Hostgator
 
tedpenner
Posted: 03 June 2009 02:56 PM   [ Ignore ]  
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I need someone on the phone with me while I do this.  If someone is willing to help, please write me at tedpenner on g mail

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Reinier Balt
Posted: 04 June 2009 06:55 AM   [ Ignore ]   [ # 1 ]  
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you could try to pm aexl. He contributed the wiki entry for hostgator:

http://www.getontracks.org/wiki/Hostgator/

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kikontrack
Posted: 24 June 2009 07:01 AM   [ Ignore ]   [ # 2 ]  
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I am trying to install on hostgator as well. According to the post on hostgator forum, they just enabled the fastcgi support on June 20th. So I am trying to install Tracks 1.7 on a fastcgi setup.

Here is the step I’ve followed:

* unzip Tracks in /home/kik/rails/ (so will be located in /home/kik/rails/tracks/)
* in my cpanel, create mysql database and user for Tracks
* in /home/kik/rails/tracks/config/database.yml, I setup the proper adapter for mysql
* then in /home/kik/rails/tracks/ I run rake db:migrate RAILS_ENV=development
* I created the entry in public_html with a symlink ln -s /home/kik/rails/tracks/public/ /home/kik/public_html/tracks
* I added a .htaccess file in /home/kik/rails/tracks/public/ which contains the following

AddHandler fcgid-script .fcgi
Options +FollowSymLinks +ExecCGI
RewriteEngine On
RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
ErrorDocument 500 "<h2>Application error</h2>Rails application failed to start properly" 

* in environment.rb I added 2 lines:

ENV['RAILS_RELATIVE_URL_ROOT']="/tracks"
  and 
config.load_paths += %W( #{RAILS_ROOT}/vendor/plugins ) 

Then, when I open my browser at http://mydomain/tracks/, I get my error 500 message “Rails application failed to start properly”

The log/development.log shows the following:

[Wed Jun 24 01:47:07 2009] [notice] mod_fcgid: process /home/kik/public_html/tracks/dispatch.fcgi(15792) exit(communication error), terminated by calling exit(), return code: 1
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:521:in `new_constants_in'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/railties/lib/fcgi_handler.rb:1
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:521:in `new_constants_in'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require' 

Rails version on the server is 2.3.2

Can anyone help me figure this out? Thank you!

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kikontrack
Posted: 24 June 2009 07:13 AM   [ Ignore ]   [ # 3 ]  
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Also, here is the log I got when I try to run dispatch fcgi from command line

~/rails/tracks $ ruby public/dispatch.fcgi 

/usr/local/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:31:in `gem_original_require': no such file to load -- fcgi (MissingSourceFile)
    from /usr/local/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:31:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:521:in `new_constants_in'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/railties/lib/fcgi_handler.rb:1
    from /usr/local/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:31:in `gem_original_require'
    from /usr/local/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:31:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:521:in `new_constants_in'
    from /home/kik/rails/tracks/vendor/rails/activesupport/lib/active_support/dependencies.rb:153:in `require'
    from public/dispatch.fcgi:22 

I guess I need to figure out how to satisfy the gem_original_require dependency

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kikontrack
Posted: 24 June 2009 07:36 AM   [ Ignore ]   [ # 4 ]  
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So I figured out I need to install the gem fcgi

But now, I get an error trying to install the gem :(

$ gem install fcgi -r -- --with-fcgi-include=/opt/fastgcgi/include/ --with-fcgi-lib=/opt/fastgcgi/lib/
Building native extensions.  This could take a while...
ERROR:  Error installing fcgi:
    ERROR: Failed to build gem native extension.

/usr/local/bin/ruby extconf.rb --with-fcgi-include=/opt/fastgcgi/include/ --with-fcgi-lib=/opt/fastgcgi/lib/
checking for fcgiapp.h... no
checking for fastcgi/fcgiapp.h... no
*** extconf.rb failed *** 

It can not find the include file that are present on the filesystem

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Reinier Balt
Posted: 24 June 2009 08:51 AM   [ Ignore ]   [ # 5 ]  
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did you try just gem install fcgi without all the options?

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kikontrack
Posted: 24 June 2009 04:13 PM   [ Ignore ]   [ # 6 ]  
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Yes

I contacted the support yesterday and they installed the fcgi gem on the server

I can now open Tracks on my server

I will post the instruction on the wiki

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kikontrack
Posted: 24 June 2009 04:33 PM   [ Ignore ]   [ # 7 ]  
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I have now another issue with routing.

So the basic install works, I can go to http://domain/tracks/signup and I see the signup page.

Now, I am trying to use SSL. Usually, I open my browser to https://server/~kik/tracks/signup

I added the proper rewriting in my .htaccess to rewrite .* to /~kik/tracks/dispatch.fcgi

However I get a routing error that I can not solve:

No route matches "/~kik/tracks/signup" with {:method=>:get} 

In my environment.rb I tried this:

ENV['RAILS_RELATIVE_URL_ROOT']="/~kik/tracks/" 

And I also added that line in site.yml

subdir: "/~kik/tracks/" 

I can not figure out how to make it work? Do I need to change the routes.rb?

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kikontrack
Posted: 25 June 2009 05:42 AM   [ Ignore ]   [ # 8 ]  
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For some reason, it stopped working

Now, fcgi process terminate with an error code 114

It was working earlier today (not in SSL but still it was working)

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kikontrack
Posted: 26 June 2009 05:53 AM   [ Ignore ]   [ # 9 ]  
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Thanks to hostgator support, Tracks now work

I wrote down the instructions on the wiki

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deadgoon
Posted: 17 July 2009 12:51 AM   [ Ignore ]   [ # 10 ]  
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kik,

I noticed that in your instructions on the wiki that your curly braces in the .htaccess listing had been converted to HTML entities.  Specifically, line 6 of .htaccess should read:

RewriteCond %{REQUEST_FILENAME} !-f 

Also, your quote marks on the following line come out as “curly” quotes when you copy and paste them.  I have no idea how to edit the wiki to make that stuff display correctly.

Add the line ENV['RAILS_RELATIVE_URL_ROOT']="/tracks" 

Once I fixed that your instructions were spot on.  Thanks!

PS - Also of note, apparently hostgator uses port 2222 for ssh instead of the default 22, or at least that is the case for me.  Use the following to login:

ssh -p 2222 -l user_name yourdomain.com 
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jschwartz
Posted: 17 July 2009 04:38 AM   [ Ignore ]   [ # 11 ]  
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Thanks to your directions kikontrack and your corrections deadgoon, I have a successful install on Hostgator!

I will add that all I did was change my browser to https:// and had no issue running it behind SSL. (I do have a private cert on the server, but I do not beleive that makes a difference.)

On my server too, the techs had to fix some gems, but they had fixed it and responded inside 15 minutes.

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RD
Posted: 24 October 2009 07:56 AM   [ Ignore ]   [ # 12 ]  
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Hi Guys,

I could really use some help. I have followed kik’s directions on the wiki to the letter and I have no go. When I try anautix.com/tracks I get application failed to start properly.

Would really appreciate your help. You also might have figured I m complete ruby on rails newb, my apologies if i asked any dumb questions.

Thanks

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